PRICES

INTRO OFFER

$50

5 x classes for our new clients.

Our intro offer is valid for 3 months and expires 14 days after first use.  You can pick and choose whatever class you like.

BLOCK OF 10

$300

Enjoy 10 classes of your choice! 

Valid for a 3 month period from date of purchase. No refunds, transfers or extensions are available. 

CASUAL

$35

Enjoy the freedom of joining our classes when it suits you.

Valid for 3 months from the date of purchase. No refunds, transfers or extensions are available.

Buy a voucher

for you or someone you want to do Pilates with!

Silver Membership

$50

Enjoy 2  classes per week of your choice! 

Billed weekly via direct debit bank account or credit card. Minimum 4 month commitment. No refunds, transfers or extensions are available.

gold membership

$60

Join our beautiful community with 3 classes per week.

Billed weekly via direct debit bank account or credit card. Minimum 4 month commitment. No refunds, transfers or extensions are available.

platinum membership

$80

We would love to see you every day of the week!

Billed weekly via direct debit bank account or credit card. Minimum 4 month commitment. No refunds, transfers or extensions are available.

private class

$90

Per Person

Valid for a 3 month period.
No refunds, transfers or extensions are available.

private class duo

$60

Per Person

Valid for a 3 month period, this pass is activated from the date of your first class booked. No refunds, transfers or extensions are available.

PRIVATE CLASS 5 PACK

$425

Enjoy 5 private classes

Valid for a 3 month period, this pass is activated from the date of your first class booked. No refunds, transfers or extensions are available.

PRIVATE CLASS 10 PACK

$800

Enjoy 10 private classes

Valid for a 3 month period, this pass is activated from the date of your first class booked. No refunds, transfers or extensions are available.

MUSE PILATES STUDIO TERMS & CONDITIONS

Payment + Bookings + Attendance

1. Payment must be made upon booking, there NO exceptions. To book into a class you must either have pre-purchased classes or have a valid membership in your account or pay at the time of booking.

2. Bookings are made online through the MindBody booking system on the website or app.

3. Our online booking system is enabled for one booking per day, additional classes for the same day can be booked by contacting our studio directly.

4. Out of consideration for other clients and the instructor and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more than 5 minutes late for a class, the instructor may not allow you to participate in the class. This is determined at the Instructor’s sole discretion.

5. Owners and/or Instructor’s reserve the right to restrict clients to a particular class type for safety reasons; and Owners and/or Instructors reserve the right to turn clients away if they do not have the correct medical clearance.

6. Classes are not transferable to another individual and cannot under any circumstances be used by another person. NOTE: If someone other than the person booked into the class arrives to use the class, they will be turned away from the class – or asked to purchase their own classes. You will not receive a refund for your class if this occurs and we reserve the right to cancel your membership in this case.

Class Packs

1. Class Packs and Private Classes are valid for 3 months and are activated on the date of purchase through the MindBody system. Class Packs are non-refundable and are not transferable between individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. Class packs cannot be shared as all class packs are for individual use only.

Upfront Unlimited Memberships

  1. Memberships are valid for 365 days.
  2. A valid credit or debit card must be kept on the MindBody system at all times, otherwise the membership will be cancelled without compensation. 
  3. As with all Muse Unlimited Memberships, a $25 fee shall be charged for any late cancellations (within 2 hours of the scheduled class) or no shows.  
  4.  There are no refunds, exchanges or suspensions on our upfront passes. 

Weekly Memberships

1. Weekly Direct Debits are valid for 1 week (7 days) and are activated on your chosen direct debit start date, automatically renewing every week. Weekly Direct Debits are non-refundable and are not transferable between individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. Once a membership has expired, memberships will be extended due to medical reasons.

2. Weekly Direct Debits can be cancelled at any time after the minimum term by giving 30 days notice via email to hello@musepilatesstudio.com

3. Payment will be automatically deducted from your nominated credit card each week (on your chosen day). If payment defaults you will be charged a default fee of $14.90, for each time there is a default in payment.

4. Where there are 2 or more defaults, your membership may be terminated, with prior money missed payments still payable.

5. For Memberships (with the exception of the Foundation Membership) your agreement is scheduled for 16 weeks . This will be paid in weekly instalments. You may cancel at any time, giving 30 days notice after the initial 16 week period. Notice of cancellation must be sent via email to hello@musepilatesstudio.com.

6. For Foundation Memberships your agreement is ongoing and the fee will be paid in weekly instalments. You may cancel at any time, giving 30 days notice. Notice of cancellation must be sent via email to hello@musepilatesstudio.com.

7. Weekly memberships can be put on hold (or suspended) for up to 8 weeks (56 days) annually. 7 days’ notice must be given by emailing the hold dates to hello@musepilatesstudio.com. You must give 7 days’ notice and the hold must be in 7-day increments. Please note that we are not able to back date any membership hold.

Special Offers

1. Introductory Offer: You can only purchase the Introductory offer once. The Introductory Offer is non-refundable nor transferable and will activate from the date of your first class booking.

2. All other classes and class packs are non-refundable nor transferable and will be valid for 3 months only.

3. Gift cards are non-refundable nor transferable and are valid for 3 months only. To redeem gift cards you book using your voucher through the Mind Body website or app.

Wait lists

If a class you wish to attend is fully booked, please sign up for the waiting list. Due to our 2hr cancellation policy there is movement in the classes. Should a place become available then you will receive either an email or text from us confirming if you have been moved from the waitlist to the class. The 2 hour cancellation policy applies to those who have put themselves on the waitlist for a class also. If you know you will not be able to make a class that you have waitlisted yourself on, it is your responsibility to remove yourself from the waitlist. You need to ensure that you turn on email notifications in your Mindbody account in order to receive an email confirming that you have been moved from Waitlist into the class. If you don’t wish to receive emails, you must ensure that you switch on mobile notifications in your MindBody account and provided your carrier details in order to get a text message notification confirming that you have been moved from Waitlist into the class. If you do not wish to receive emails or texts from Mind Body, it is your responsibility to ensure that you log in to the Mindbody system to check if you have been moved from Waitlist into the class. Should you miss you the class due to not having your notifications switched on or set up properly in MindBody or due to not checking your schedule in MindBody, you will forfeit that class or if you are on an unlimited membership, you will be charged a $25 fee according to the cancellation policy. 

Cancellations

1. Cancellations/Rescheduling classes need to be made more than 2 hours prior to your class beginning. We do understand that sometimes unforeseeable circumstances can arise, but we have to be strict, consistent and fair with all clients, therefore, NO exceptions will be made to this policy. If you make a booking and fail to attend, without providing at least two hours’ notice of your cancellation by cancelling or rescheduling your class in MindBody, you will incur a lost class and if you are on an unlimited membership you will be charged $25.

2. Private classes have a strict 24 hour cancellation policy.

3. Instructors and classes are subject to change without notice. Muse Pilates Studio reserves the right to cancel classes if deemed necessary.

4. Class sizes are limited to 12 and must be pre-booked online. Online booking opens 7 days prior to class. Online booking closes 60 minutes before class.

The Payment Policy

Payment must be made upon booking, there are NO exceptions. To book into a class you must either have credits in your account or pay at the time of booking, or be on a current membership with the outstanding payments.

BYO Mini Muse Classes

BYO Mini Muse Classes (mums and bubs classes) are for non-mobile babies only. You must not bring babies to class who are mobile and are able to move around as this is a safety hazard. You are responsible for your baby for the duration of your time in the studio.

Age Restrictions

With the exception of BYO Mini Muse classes, you must be at least 16 years of age to attend classes at Muse Pilates Studio. Children younger than this age are not permitted in our studio and are not to be left in the studio or waiting area while you attend classes.

Pregnancies + Injuries

You must inform the Instructor if you are pregnant or have any injuries. 

Personal Agreement

Upon booking into a Muse Pilates Studio class you agree to the following statement:

‘Muse Pilates Studio activities, whilst care is taken, are not without risk which you accept, and in turn I indemnify in full, on a solicitor and client basis, Muse Pilates Studio, it’s Directors, employees, contractors, instructors, agents and nominees against all liabilities, damages and costs arising from Muse Pilates Studio activities. This includes but is not limited to, liabilities arising from any cause such as negligence, contract, statute including the Civil Liability Act 2002, tortious or common law for any injury, death, loss, property damage or expense arising out of or sustained to me or I cause, in the course of my participation in the activities and programs offered by Muse Pilates Studio, both on and off of the Muse Pilates Studio’s premises or in relation to any activities, including to any party. I agree that Muse Pilates Studio is not responsible in the event of loss, damage, unauthorised use, theft or injury resulting from and to any personal property that I bring onto or undertake on the premises. I recognise that this Agreement and Release and Waiver is a legal instrument and that it is intended to be as broad and inclusive as permitted by Australian law. Muse Pilates Studio’s liability in the aggregate is the refund of the fees paid for the Muse Pilates Studio activity. I recognise that by booking into a class I agree to the above terms and conditions and I am waiving certain legal rights, including the right to sue and I do so of my own free will and assume all aspects of the risks involved.’ 

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